Careers
Operations
Client Relations Manager
Los Angeles, CA
Kelly Wearstler Studio is seeking a dynamic Client Relations Manager who is passionate about design, client relationships and delivering exceptional sales experience. In this role, you'll be the primary point of contact for both private clients and trade clients, driving sales while ensuring seamless management of orders and client interactions. You will support the sales process end-to-end, from initial client engagement to order fulfillment, while helping maintain our reputation for excellence in luxury design.
This is a hybrid position, based in our Los Angeles studio.
Duties
- Front Facing Sales
- Engage directly with private and trade clients, providing tailored guidance and information about our luxury products and services.
- Develop strong, ongoing relationships with clients, understand their needs and offer customized solutions.
- Conduct client consultations, showroom tours and presentations to showcase products and services.
- Proactively identify opportunities for new sales, client acquisition and upselling across our product lines.
- Sales Support & Order Management
- Prepare detailed proposals, quotes and presentations for clients, ensuring accuracy and alignment with client requirements.
- Process orders from initiation to fulfillment, coordinating logistics to ensure timely and accurate delivery.
- Track order status and communicate lead times and availability to clients.
- Resolve client issues related to orders, such as delays or damaged goods, ensuring a high level of customer satisfaction.
- Client Interaction & Relationship Management
- Serve as a trusted primary contact for client inquiries, offering prompt and professional service.
- Follow up on client interactions to maintain relationships and ensure a superior experience.
- Collaborate closely with the design, production, and logistics teams to fulfill client expectations.
- Inventory Management
- Assist in managing product inventory and communicating stock levels to clients.
- Facilitate replenishment requests and inform clients about new products or limited availability items.
- Sales Reporting & Documentation
- Maintain accurate sales records, including client communications, proposals, and transactions.
- Prepare regular sales reports to track performance and identify growth opportunities.
- Marketing & Event Support
- Support promotional events, product launches, and trade shows by engaging with clients and providing sales insights.
- Provide clients with sales collateral, updates on new collections, and personalized recommendations.
Desired Skills & Experience
- Strong Communication Skills: Ability to engage professionally with high-end private and trade clients.
- Sales-Driven Mindset: Proven ability to close sales, upsell, and cultivate client relationships.
- Organizational Skills: Ability to manage multiple clients, tasks, and priorities simultaneously.
- Customer-Focused: Committed to delivering an exceptional luxury experience.
- Attention to Detail: Ensuring accuracy in order processing, documentation and follow-up.
- Tech-Savvy: Proficient in CRM systems, order processing software and MS Office Suite.
- Experience: 5+ years in a front-facing sales role, ideally within luxury design, furnishings or related fields.
- Knowledge of Interior Design: A background or strong interest in interior design and luxury furnishings is a plus.
Education
- Bachelor's degree in Business, marketing, interior design or a related field is preferred, but relevant experience is also considered.
What We Offer
- A collaborative environment within a globally renowned luxury design studio.
- The opportunity to work closely with high-profile clients and projects.
- Competitive compensation and opportunities for growth.
Please send resumes to careers@kellywearstler.com
Director of Marketing
Los Angeles, CA
Kelly Wearstler Studio is seeking an experienced and forward-thinking marketing leader with strong business acumen to drive brand growth, collaborate with key teams and develop partnerships that elevate our presence in the design and lifestyle space. The Director of Marketing will lead all aspects of marketing, branding and communications while managing external PR teams (domestically and globally) and overseeing the studio’s social and marketing manager. This senior leader will craft and execute strategic initiatives that enhance brand visibility, develop impactful partnerships and grow the business. The ideal candidate will bring a business-driven mindset, proven experience in high-end design, production and e-commerce, and a strong focus on ROI and financial growth through strategic marketing initiatives and collaborations.
This is an on-site position based in our Los Angeles studio.
Duties
- Strategic Leadership
- Develop and execute a comprehensive marketing strategy to grow brand awareness, attract new audiences and drive business growth across all channels.
- Lead outside-the-box initiatives for partnerships, collaborations and marketing campaigns that reflect the studio’s creative DNA.
- Identify new opportunities for brand expansion through innovative marketing strategies and collaborations.
- PR & Communciations Management
- Oversee and manage external PR teams domestically and internationally to ensure alignment with the studio’s messaging and objectives.
- Act as the key point of contact for media outreach, ensuring cohesive storytelling across campaigns and press initiatives.
- Collaborate with PR teams on securing high-profile placements and creating compelling media campaigns.
- Team Leadership
- Oversee and mentor the Social and Marketing Manager, ensuring consistency and innovation across all platforms.
- Provide strategic guidance to the social and marketing department to enhance campaign performance and engagement.
- Collaborate closely with the Sales Team to align marketing strategies with business goals and revenue-driving initiatives.
- Substack Oversight
- Oversee the studio’s newly launched Substack, ensuring alignment with brand strategy and voice.
- Drive audience growth through compelling, thought-provoking themes and effective cross-promotional strategies.
- Collaborate on content direction and develop engaging campaigns to increase subscriber engagement and reach.
- Brand & Storytelling
- Elevate the studio’s identity through cohesive, cutting-edge branding and storytelling across all touchpoints.
- Oversee content creation and narratives for marketing campaigns, website updates, collaborations and new product launches.
- Partnerships & Collaborations
- Identify, negotiate and execute strategic partnerships with like-minded brands, organizations and influencers.
- Proactively cultivate collaborations that deliver strong ROI and brand visibility across lifestyle sectors such as fashion, hospitality, art and design.
- Plan and execute events, launches and campaigns that create buzz and resonate with target audiences.
- Global Brand Expansion
- Develop and execute strategies to position the studio as a leader on a global scale, focusing on new markets and untapped opportunities.
- Localize marketing efforts to specific cultural and regional needs while maintaining brand integrity.
- Create flagship campaigns and activations in key global cities to solidify the studio’s international presence.
Desired Skills & Experience
- Business Acumen: Demonstrated ability to create and implement marketing strategies that drive measurable financial growth and ROI.
- 10+ years of experience in senior marketing roles, ideally within luxury design, interiors, lifestyle and high-end e-commerce.
- Proven success managing marketing efforts for a business with internal production, sales and website integration.
- Creative thinker with a track record of executing innovative brand partnerships and collaborations.
- Expertise in digital marketing, social media strategy and analytics.
- Strong leadership skills with experience mentoring teams and working cross functionally.
- Exceptional project management, storytelling, and communication abilities.
- Existing network within design, fashion, art and luxury lifestyle industries.
- A passion for design, creativity and craftsmanship is essential.
What We Offer
- A leadership role in a globally renowned design studio at the forefront of creativity and innovation.
- The opportunity to craft and execute visionary marketing strategies that redefine the industry.
- Collaborative, dynamic environment with a team of top-tier talent.
- Competitve compensation package tailored to experiences.
Please send resumes to careers@kellywearstler.com
Creative
Senior Graphic Designer
Los Angeles, CA
Kelly Wearstler is looking for a talented and ambitious Senior Graphic Designer. The ideal candidate has experience in branding, typography, website, photo/video, and social & marketing design. We are seeking a candidate with overall incredible talent and passion for design. This is a full-time, on-site role based in our Los Angeles studio.
Duties
- Work alongside the Creative team to help define and maintain visual brand identity
- Own and maintain an accurate and current library of brand assets including typography, colors, presentation templates, etc.
- Design and create on-brand digital and print creative including but not limited to emails, social media assets, packaging, stationery, etc.
- Collaborate with Digital Product Manager to design and update UX flow and content on digital channels including website
- Mock-up and resize assets on the website including but not limited to homepages, landing pages and product pages
- Help execute on in-house photoshoots including actively participating in photo and video work
- Manage retouching and color correcting process for all photography (ecommerce shoots, interiors shoots, BTS) and video content editing
- Supply images to internal & external stakeholders in a timely manner
Desired Skills & Experience
- Minimum of 3-5 years
- Prior experience at a creative agency or luxury brand preferred
- A creative portfolio that features typography work and creative branding projects
- Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma and print production; familiar with email marketing platforms like Klaviyo
- Experience with video graphics, motion design and video editing
- Possess versatility, conceptual ability, marketing and branding knowledge
- Understanding of current web technologies, digital trends, and best practices
- Ability to multi-task, project manage, and meet tight deadlines
Please send resumes to careers@kellywearstler.com
Interiors & Architecture
Senior Project Architect
Los Angeles, CA
Kelly Wearstler is looking for a very talented Senior Architect with experience in and private residential projects, luxury hospitality, and restaurants to join our team. The ideal candidate is strong leader and has proven success in managing multiple large-scale design projects end-to-end. Passion and elevated taste level is a must!
Duties
- Manage multiple design projects end-to-end across luxury hospitality, commercial and private residential; act as main point of contact for projects
- Lead design development, drawing and documentation of projects during the design as well as management of the scope, schedule and budget during construction. This includes coordination with clients, contractors and fabricators
- Oversee submission of budgets and drawing sets, including but not limited to, specifications, technical production and basic code knowledge
- Scope and plan project milestones and timelines; ensure timely delivery of project deliverables
- Lead, motivate, and collaborate with teams; identify and execute on professional development opportunities for team members
- Responsible for management of design team requirements, including resource planning
- Collaborate with artists and artisans on custom works and projects
Desired Skills & Experience
- 8+ years experience with Interior Design/Architecture education and background
- Proven track record of managing multiple design projects end-to-end
- Excellent communication skills
- Ability to originate concepts, and be the design lead for teams putting numerous projects together
- Strong leadership/management skills with ability to multitask, all from design inception to completion in all design phases
- Refined presentation skills with experience Autocad, Photoshop and Microsoft Office Proficient
- Applicant must have substantial CA experience (submittal, RFI, ASI/IDSK review/response and consultant coordination)
- Willing to travel (domestic and international)
Please send resumes to careers@kellywearstler.com